Privacy Policy
PURPOSE
This privacy notice explains the standards that you can expect from me, Dr Anna Collins (Highly Specialist Speech and Language Therapist), when I request or hold personal information (‘personal data’) about you; how you can get a copy of the information I have collected about you; and what you can do if you think the standards are not being met.
Dr Anna Collins is the data controller for personal information. Dr Anna Collins collects and processes personal data for the purpose of providing speech and language therapy.
About personal information
Personal data is information about you as an individual. It can be your name, address, email or telephone number. It can also include information you or your child, including information about their speech and language therapy, education and other health needs.
I know how important it is to protect your privacy and to comply with data protection laws. I will safeguard your personal data and will only disclose it where it is lawful to do so, or with your consent.
Types of personal data I process
I only process personal data that is relevant to the speech and language therapy services provided. This may include:
- Your name, date of birth, your address, email, family structure (if relevant)
- Your school or educational establishment
- Relevant medical records/reports or educational records/reports (where appropriate)
- Details about your health including diagnoses and how these affect you
- Information about your speech and language therapy
- Past contact with speech and language therapists or other educational/health professionals
- Speech and Language Therapy Referral form
- Speech and Language Therapy assessment forms
- Speech and Language Therapy case history forms
- Speech and Language Therapy case notes
- Speech and Language Therapy reports
Note that this may include sensitive information.
Purpose of processing and the lawful basis for the process
I will only process data for the purposes of speech and language therapy assessment, treatment and advice or where I am legally required to do so.
Who the information may be shared with
I sometimes need to share the personal information I process with the individual themselves and also with other organisations. Where this is necessary I will comply with all aspects of the data protection laws. The organisations I may share your personal information with include:
- School or Educational Establishment where appropriate and with your consent
- Other Speech and Language Therapists/Assistants who are working with your child with your consent
- Other health professionals where relevant e.g. GP, other health professionals with your consent
- Other local authority or social care organisations where appropriate
Details of transfers to third country and safeguards
It is not necessary to transfer personal information overseas in the course of providing speech and language therapy services and therefore these aspects of data protection law are not relevant.
Retention period for information collected
Once your child has been discharged from the speech and language therapy services of Dr Anna Collins your information will be retained until your child is 25 years old. This is so that records are available in the event of further speech and language therapy being required or where there is a complaint that results in legal action.
If you make an enquiry but do not go ahead with any speech and language therapy services your information will only be held for 6 months. This is to ensure that if you change your mind, and would like to go ahead with a speech and language therapy package, that Dr Collins still has access to your original enquiry.
Access to personal information
You can find out if I hold any personal data about you by making a ‘subject access request’. See more information on making a subject access request at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/.
When I ask you for personal data
I promise to inform you why I need your personal data and ask only for the personal data I need and not collect information that is irrelevant or excessive;
- You can withdraw consent at any time, where relevant;
- You can lodge a complaint with the supervisory authority;
- I will protect it and make sure that no unauthorised person has access to it;
- I will only share it with other organisations for legitimate purposes where appropriate and necessary;
- I will make sure that I do not keep it longer than is necessary;
- I will not make your personal data available for commercial use; and
- I will consider any request from you to correct, stop processing or erase your personal data.
Website
This website is hosted on the wordpress.com platform. Your data may be stored through the Word Press data storage, databases and the general applications. They store your data on secure servers behind a firewall.
This website uses cookies which help me to analyse and improve the website. You can choose to accept or decline cookies when you visit the website.
Changes to the policy
I reserve the right to modify this privacy policy at any time, so it is recommended that you review this policy regularly. Any changes will take effect immediately upon their posting on the website.
Complaints
When I ask you for information, I will keep to the law. If you consider that your information has been handled incorrectly, you can contact the Information Commissioner for independent advice about data protection. You can contact the Information Commissioner at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
